Verified review · Cape Town

Feedback on Communication and Setup

A focused review built around practical decisions and constraints.

MN

Mpho N.

Kitchen renovation · March 2025

4.5 ★★★★

We hired a local carpenter for a full kitchen rework after comparing three quotes on the platform. What stood out was not the lowest price, but how clearly the setup phase was explained before any work began.

The carpenter walked us through the timeline, the materials he planned to use, and what he needed from us in return — like clearing the countertops and confirming the sink dimensions two days ahead. That level of detail made the whole project feel manageable.

Communication stayed consistent throughout. He sent a short update each evening with what was done and what came next. When we asked to change the handle style midway, he adjusted the quote immediately and explained the cost difference before proceeding.

The only hiccup was a one-day delay on the cabinet doors from his supplier. He let us know the same morning, offered a revised completion date, and stuck to it. No surprises, no vague promises.

Respect of deadlines

4/5 — one supplier delay, communicated early

Quality of work

5/5 — clean joints, well-fitted doors

Communication

5/5 — daily updates, clear answers

Context of this review

This feedback was submitted after the final inspection, linked to quote #CPT-2214. The client confirmed the work matched the agreed scope and that no additional charges appeared on the final invoice.

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